Frequently Asked Questions

Please read our FAQs for general information, and if you need further help please feel free to send us a message or give us a call.

What are the Lean, Gold and Platinum quality grades?

We use three “quality grades” to differentiate quality in terms of Wagyu genetics, marbling and marbling fineness, which is based upon the individual animal.  To qualify as Platinum an animal must be a 100% Fullblood Wagyu, registered with the American Wagyu Association as a Fullblood animal, which requires that the animal be DNA parent-verified to its 100% Fullblood animals, on each leg of its pedigree, all the way back to the original animals that were exported from Japan.  Our Gold level product is always from an animal that is at least 75% to 100% Wagyu genetics and the product must have sufficient marbling to qualify as such quality grade based upon our grading.  Our Green level product is from an animal that is 50% to 75% Wagyu genetics, and which was fed out in a pasture, rather than a feed pen, and which therefore had access to more grass and hay feed, although such animals are also supplemented with grain, and which typically has lower levels of marbling as compared to our Gold level product. 

What are the delivery charges for orders from the Online Shop?

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Which payment methods are accepted in the Online Shop?

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How long will delivery take?

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How secure is shopping in the Online Shop and is my data protected?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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Send us an email

Email:    info@wagyuru.com

Phone:  (713) 300-9584

Mail:      910 Alkire Lake Dr., Sugar Land, TX  77478